100% Money Back Guarantee Details

As part of our commitment to complete customer satisfaction, we offer a 100% money back guarantee that any bond issued by our agency will be acceptable to the obligee requiring your bond.  If the obligee refuses to accept a bond from our agency after we attempt to mediate any requested changes, simply return the original to us and request in writing for the bond to be flat cancelled for a full refund.*

Why Do We Offer This?

At Surety First, we stand behind the surety bonds we offer and want our customers to purchase with confidence knowing that the bond they are acquiring will fulfill their bonding obligations.  As an industry leader, we strive to work with only the highest quality, financially secure surety’s.

*Exclusions- Offer not valid for disciplinary bonds, non standard bonding programs or other instances where bonding was secured by our agency through a third party managing general agency/wholesaler that may have their own fee structure.  In these instances, refunds will be processed in full, less any minimum earned fee’s incurred by these third party providers.  In addition, this offer is not valid for circumstances arising from instances where the applicant input incorrect information on their application, provides bond forms to our agency or other circumstances arising out of an applicants inability to meet license, regulatory, or other requirements as specified by their obligee/government entity.

Once a bond is accepted by the obligee, most license bonds will incur a minimum earned premium for mid term cancellations while others are fully earned and nonrefundable.  Earned premium/fees charged in these instances are outside the control of our agency and will vary between surety’s and bonding programs.  All contract bonds are typically fully earned once accepted by the obligee and nonrefundable.  If you have any questions, please feel free to contact us at 1-800-682-1552 for further details.